FAQ
Frequent Asked Questions
✨ What can I do with Playlisthub?Playlisthub is your all-in-one platform to grow your audience, pitch your music, and build long-term momentum around your releases.
🫤 Paid, but saying "Inactive" PlanIf you’re being asked to subscribe again, it’s likely that you’re logged into an account that does not match the email you used for payment. This happens when a different…
Can I cancel at anytime?How do I cancel the subscription?
Can I get a refund?Find how you can qualify for a refund
Are there bots or fake streams?How to make sure your songs are not taken down by spotify
Why am I getting streams from countries like Brazil?Learn why your streams may come from Brazil — it’s a smart way to reach real people efficiently.
How do I run a campaign?Learn how to launch a campaign to promote your track using credits and ads
Can I manually place my song on a playlist?
Why is the system promoting the wrong song?Learn how the system chooses which song to promote and how to control it using your active Discography.
How long does it take to get placements?Find out how long it usually takes for your songs to get playlist placements after setup.
Why did my monthly listeners drop suddenly?Stream counts can change quickly due to 28-day reporting. Here’s why it’s normal — and what it means.
How is your catalog promoted?
Why is my song showing as inactive if it’s still on a playlist?Don’t worry — this usually means the system hasn’t synced yet.
Why Clicks Don’t Always Turn Into Spotify Streams — And Why That’s NormalAt PlaylistHub, our goal isn’t just to get you streams — transparent with both click and stream behavior.
Do you guarantee playlist placements?We don’t guarantee exact numbers, but you can expect 2 to 6 placements per month through our automated system.